Toby Hogg
Taunton TA1
tobyahogg@gmail.com
+44 7519 984482
I am a self-driven, efficient, and flexible individual with a strong appetite for success.
I use my initiative to achieve and exceed goals and strive to stand out as an excellent leader and communicator.
I am looking for an opportunity to take my career to the next level in a role that can further leverage my experience and skills as well as utilise my passion for technology.
Skills
IT Skills:
I have an excellent working knowledge of the Microsoft 365 Suite backed up by My Microsoft Office Specialist qualifications. Further to this I also have a good working knowledge of other software suites such as Adobe Photoshop, InDesign, and Fusion 360.
I have experience in various programming and application/web development languages such as HTML, C#, PHP, JavaScript.
I have a passion for learning new technologies (Such as 3D Printing).
Planning and Organisation:
I am experienced leading and managing teams in a fast paced and dynamic environment. I can efficiently manage both my own and my teams’ tasks as well as meeting and exceeding targets and operational goals.
Customer Relationships:
Proven track record of building and maintaining strong customer relationships, driving customer satisfaction, exceeding expectations and responding to customer needs.
Going Above and Beyond:
• Championing fundraising at branch level for the Screwfix Foundation
• Supporting the Screwfix Live event
• Creation of trackers for Area Manager (such as Foundation donations and KPI performance).
Experience
Retail Supervisor
Screwfix
January 2023 to Present
Key responsibilities:
Delivering an exceptional level of service to each and every
customer
Ensuring compliance to the highest standard with company policies and
procedures
Driving improvements and accountability to ensure KPI targets are met across the
board
Service Assistant
Screwfix
July 2021 to January 2023
The Role included:
Front of house champion for my branch.
Assuming a leadership role when
required as part of the 'First steps to Management' Course
Familiarity with store standards and
KPIs
Managing stock and standards within the warehouse
Education
TQUK Level 2 in Principles of Team leading
The Skills Network
In Progress 2024
BTEC National Extended Diploma in Information Technology Achieved D*D*D - (Equivalent to A level
A*A*A)
Richard Huish College - Taunton
September 2020 to July 2022
Course Content:
Cyber Security • Data Protection • Web Development
Social Media • Project Management • Data Analysis • IT Service Delivery
Graphic Design • Application Development • User Acceptance Testing
BTEC National Foundation Diploma in Information Technology Achieved D*
Richard Huish College - Taunton
September 2020 to August 2021
GCSEs in Photography(5), Mathematics(8), English(6,8) and Sciences(7,7,7)
Northfields Education Centre & The Castle School Taunton
2019 to 2020
Certifications
MOS: Microsoft Office Excel Expert
MOS: Microsoft Office Access Expert
MOS: Microsoft
Office Word Expert
Microsoft Certified: Azure AI Fundamentals
Microsoft Office Specialist
- Expert
Awards
Ten Tors Challenge 35
Completed Ten Tors Bronze with a group from Explorer Scouts in 2018
Completion of CyberFirst Advanced course in Cyber Security
Completed 2021
Groups
Explorer Scout
2009 to 2019
Member of the Scout association from beavers through to explorers.
Skills gained include
teamwork, leadership skills and problem solving.